Your temporary saved reservation can be changed directly on Reservation menu. You have to contact our customer center for reservation has been completed.

It can be changed directly on Reservation Menu until the day before.

It is an option to choose Contactless or Contact Service.

You can find your luggage at front desk or concierge.
It is definitely delivered until 3 p.m.

Leave your luggage at front desk or concierge. MOMMANGA crew will pick it up safely.

No. We do laundry by individual. We have dedicated washing machine for underwear and baby clothes especially.

Yes. We do laundry in accordance with care label.

We run own laundry factory for quality control and customer satisfation.

- Bags like Backpack, Handbag, Tote bag
- Natural fur, Leather, Suede, Traditional Korean clothes
- Clothing that may cause discoloration, migration and shrinkage.
- Clothing with excessive adornment
- Clothing with do not wash or dry clean on care label, missing care label

We have skilled laundry professionals. Our crew do their best to clean for stained clothes with their meticulous procedures.
But it may be difficult to clean for old stained clothes and delicated fabric.

We do cleaning service for casual shoes except dress shoes, boots and the shoes that may cause discoloration, migration and shrinkage.
So we just do simple cleaning service like dust removal, UV sterilization and drying.

Yes. We provide our luxary luggage. (You have to give it back after using)

Our luggage is equipped with TSA lock. You can set your password. Only authorized person knows your password when opening process for cleaning service. It should be recorded on the cloud server during the opening process.

You can find it on reservation menu.

You just designate your first accomodation and last one.

You should pack it separate with like a ziplock bag. It is likely to occur mold outbreak, discoloration and migration.

It can be possible to deliver with packed inside our luggage only.

We apply credit card payment only.

It can be canceled directly on Reservation Menu until a day before the date of receiving luggage. After then, pla call our customer center.
※ Additional expenses may be incurred. You can find cancellation fee on the Cancel/Refund menu.

Pls call our customer service center.

It will take within 3days or 4days to cancel your credit card apporoval based on the credit card compay's business day.

It is deducted according to the oder of coupon, mileage and credit card. The remaining amount of coupon value will be credited to your mileage.

Yes. The difference will be credited to your mileage after service is completed.